Arsenal Help Centre

The vastly increased demand for tickets this season has meant ticket sales have become frustrating and time-consuming for Members. The current sales proce...

For both the Silver and Red ballots, you will be able to register your interest for your group to be balloted into the family area which resides in blocks 2...

Please click here for information on ballot success rates and Ticket Exchange statistics.

We would recommend you add noreply@boxoffice.arsenal.co.uk and arsenal@information.arsenal.co.uk to your safe senders list/address book, as your email accou...

If you are receiving the below message then we kindly ask you to ensure you are logged in to your online box office account. If your head and shoul...

Due to the vast amount of ballot entries for each fixture, we recommend all supporters who have entered the Silver and Red Ballot check the Booking History ...

Yes, Members can register as a group with other Members provided they all qualify for the relevant ballot. For example, a Silver Member with a valid Silver ...

The number of tickets each Member can purchase for a game will be advertised on the relevant Ticket Information page. For most games, Members will be able t...

There is no limit to how many ballots a Member can enter across the season. Members could apply for every ballot if they wish to and chances are the same fo...

There are far fewer Silver members than Red members – this means that, subject to the number of ballot registrations, the probability of a Silver member sec...