Points & Rewards

My Arsenal Rewards points
What are My Arsenal Rewards points? My Arsenal Rewards points are the currency of the My Arsenal Rewards programme. The points can be redeemed for rewards ...
Sun, 6 Mar, 2022 at 8:06 PM
Earning and redeeming points
How do I earn points on my Arsenal Reward card and what benefits can I redeem them against? Points can be earned by exercising your current membership bene...
Sun, 6 Mar, 2022 at 8:18 PM
What should I do if I believe there was an error with my points balance?
Please allow up to 30 days to allow points earned on your My Arsenal Rewards Membership card when spending with affiliates to appear in your My Arsenal R...
Wed, 23 Mar, 2022 at 1:38 PM
I completed an activity, but I did not earn points for it. Why is that?
For most activities points will be awarded instantly. However, please be aware that points will be received within 30 days of spending with an affiliate wit...
Sun, 6 Mar, 2022 at 8:21 PM
I Have Redeemed My Points, How Do I Check My Activity?
Once you are logged in to your My Arsenal Rewards portal please click on your menu (circled in yellow) Please click on Account (circled in Yello...
Thu, 14 Apr, 2022 at 8:17 PM
I have bought items on Arsenal direct but i haven't received any points, why is that?
You must use your My Arsenal Rewards Prepaid card when purchasing your items, your prepaid card will look like the below. To activate your My Arsen...
Wed, 21 Dec, 2022 at 8:51 PM