What are My Arsenal Rewards points?
My Arsenal Rewards points are the currency of the My Arsenal Rewards programme. The points can be redeemed for rewards through the My Arsenal Rewards portal. You will need to redeem the points you have earned to purchase a reward, enter a prize draw or auction.
How can I earn points?
My Arsenal Rewards points can be earned in a number of ways for your interaction and engagement with the Club, including when you purchase tickets, attend matches and engage with content on the My Arsenal Rewards portal. The full list of points earning opportunities can be found via the ‘Earn Points’ link on the My Arsenal Rewards portal.
Can I purchase points?
No, you cannot purchase points.
Will my points expire?
Yes, points will expire at the end of each season. The number of days remaining before points expiry will be indicated on your My Arsenal Rewards passport that can be seen when signing in to arsenal.com and the Arsenal Official App.
Can I earn points by attending away matches?
No, points cannot be earned by attending away matches.
What can I do with my points?
My Arsenal Rewards points can be redeemed against a range of active rewards on the My Arsenal Rewards portal. You must have the correct number of points in your My Arsenal Rewards account for a reward to be purchased, or to enter a prize draw or auction. Some rewards may have limited stock. Please be aware your My Arsenal Rewards points will expire at the end of the season.
How do I redeem my points?
Your My Arsenal Rewards points can be redeemed by visiting the My Arsenal Rewards portal and purchasing rewards, entering auctions or prize draws with your points. Our range of rewards available on the My Arsenal Rewards portal will be frequently updated so make sure to revisit to check out the latest rewards you can redeem your points against.
How much is a point worth?
There is not a defined value on how much a single My Arsenal Rewards point is worth.
I have nothing to spend my points on?
My Arsenal Rewards has made rewards available for redemption throughout the season. Members can choose to save or redeem their points as they wish, however, there is always the risk that if members choose to hold onto their points until the end of the season in the hope of claiming a money-can’t-buy experience or other, those opportunities may not be available.
We have communicated to members each time they log in to the My Arsenal Rewards hub that points will expire at the end of the season to encourage redemptions throughout the season and redeem rewards whilst they are available and before points expire.