Arsenal Help Centre

Gold Season Ticket 5

• I am on the Cup Scheme, When will I be charged?
• I am not on the Cup Scheme, Can I still buy my seat?
• My seat is not available to purchase due to requirements, Can I still attend?
• What are the ticket prices
• Can I still use ticket exchange/ticket transfer?

Arsenal v Manchester United- Ballot Information 14

• When does the ballot open/close?
• How do I apply for the ballot using a PC/laptop?
• How do I apply for the ballot using the Arsenal app?
• What is the price range?
• Will members be given a choice of what area/price range when they apply in the ballot?
• I need to amend my ballot application
• I have entered the wrong ballot, what can I do?
• When will I know if I am successful/unsuccessful?
• I am receiving an error when registering for the ballot
• With the removal of the Family Enclosure, is there still an area which is family orientated?
• Do I have to pay to register for the ballot?
• I can't add a member to my application
• The ballot won't accept my payment card
• Tips, hints and advice

Disability Access 8

• I am a Red DA member, how do I register for the ballot?
• What are the ticket prices?
• When will I know if I am successful/unsuccessful?
• I have specific seating requirements, how do I request this?
• If I am successful in the ballot but then cannot attend, will I receive a refund?
• Can I enter the ballot with a non-DA member?
• Disability Access (DA) Ballot Purchasing Process (PDF Guide)
• If I am unsuccessful in the ballot will my application be held for the Ticket Exchange?

Ballot FAQ's 12

• What ballot can I enter?
• I applied for the ballot and I didn't receive a confirmation email
• Access to Ticket Exchange
• If I am successful in the ballot, will I receive a concession price?
• Can a Silver Member enter the Red ballot?
• What priority do Silver members have over Red members?
• Can members register to be balloted with a group?
• How many tickets will members be able to apply for in the ballot?
• Will there be a limit to how many match ballots a member can enter across the course of the season?
• What happens if my payment fails?
• If the event price class limit for my concession price class is reached will I still get the relevant concession price in the ballot or via Ticket Exchange?
• How can I be notified when the ballot opens to my membership?