Digital Ticketing

What You Need To Know
Your digital pass enables you to scan into Emirates Stadium using your phone. It’s secure, fast and easy to use.   All games included in your Season T...
Wed, 21 Aug, 2024 at 9:59 AM
Digital Pass General Questions
What is a Digital Pass?  Your digital pass is an electronic version of your physical membership card that is stored within the wallet of your smart phone o...
Fri, 26 May, 2023 at 11:04 AM
Using my Digital Pass
How do I use my digital pass to enter Emirates Stadium? Step 1: Make sure your phone is charged and that you have downloaded to your digital pass to your p...
Fri, 28 Apr, 2023 at 10:14 AM
How To Add Your Digital Pass To Your iPhone
 Your browser does not support the video tag.   Which Apple devices can be used for my Arsenal Digital Pass? If you have any of the following ...
Mon, 18 Nov, 2024 at 8:47 AM
How To Add Your Digital Pass To Your Android Phone
 Your browser does not support the video tag. If you are unsure where your NFC chip is located on your Android device, click ‘show code’ on...
Mon, 18 Nov, 2024 at 8:47 AM
My Digital Pass hasn't updated
Your Season Ticket pass should update automatically to the next available fixture to you. This will only work if you have updates enabled in Google Pay / Ap...
Wed, 21 Aug, 2024 at 10:06 AM
My pass has disappeared from my Apple Wallet, how do I move it back into my wallet?
• Open your Apple Wallet App • Tap on "View Expired Passes" (you might need to scroll down if you have lots of passes in your wallet) • Select...
Wed, 21 Aug, 2024 at 10:01 AM
Adding and removing your Digital Pass to your wallet
How many devices can I add my digital pass to? Digital passes can be stored in 2 Apple wallets or 1 Google wallet. If your pass is already stored on the ma...
Fri, 4 Aug, 2023 at 2:40 PM
How to scan your Digital Pass at Emirates Stadium
Before you leave home make sure your phone is fully charged and your digital pass is already downloaded and saved in your phone's wallet. When you arriv...
Fri, 4 Aug, 2023 at 2:40 PM
How do I remove my digital pass from my Google Wallet?
Please follow the below steps to remove your digital pass from your Google Wallet: Open the Google Wallet App  Click on your Arsenal Digital Pass  Click...
Tue, 29 Aug, 2023 at 2:09 PM