Arsenal Help Centre
Arsenal.com
Online Box Office
Home
Solutions
Enter your search term here...
Search
New support ticket
Check ticket status
FAQs
Arsenal v Leeds
Arsenal v Leeds- Ballot information
13
When does the ballot open/close?
How do I apply for the ballot using a PC/laptop?
How do I apply for the ballot using the Arsenal app?
What is the price range?
Will members be given a choice of what area/price range when they apply in the ballot?
When will I know if I am successful/unsuccessful?
I need to amend my ballot application
I have entered the wrong ballot, what can I do?
I am receiving an error when registering for the ballot
With the removal of the Family Enclosure, is there still an area which is family orientated?
Do I have to pay to register for the ballot?
The ballot won't accept my payment card
Tips, hints and advice
Disability Access
8
I am a Red DA member, how do I register for the ballot?
What are the ticket prices?
When will I know if I am successful/unsuccessful?
I have specific seating requirements, how do I request this?
If I am successful in the ballot but then cannot attend, will I receive a refund?
Can I enter the ballot with a non-DA member?
Disability Access (DA) Ballot Purchasing Process (PDF Guide)
If I am unsuccessful in the ballot will my application be held for the Ticket Exchange?
Ballot FAQ's
14
What ballot can I enter?
I applied for the ballot and I didn't receive a confirmation email
Can a Silver Member enter the Red ballot?
What priority do Silver members have over Red members?
Can members register to be balloted with a group?
How many tickets will members be able to apply for in the ballot?
What happens if my payment fails?
If the fixture's concession ticket limit is reached, will I still be able to get the concession price in the ballot or through Ticket Exchange?
How can I be notified when the ballot opens to my membership?
If I enter a ballot for more than one ticket and my booking is successful, will we be allocated seats together?
If Members register with a group does this decrease their chances of success?
If I submit a ballot entry with other supporters, will we be entered as a single group?
How many supporters can enter a ballot at the same time, within the same booking?
Can I modify or cancel a ballot entry once it has been submitted?