Arsenal Help Centre

Memberships Overview 11

• Digital Membership
• Welcome To Our World Membership Ages 0-3
• Team JGS Membership Ages 4-11
• Young Guns Membership Ages 12-16
• Cannon Membership Ages 17-18
• Memberships with Disability Access (previously Purple Membership)
• Red Membership
• Silver Membership
• Arsenal Women's Season Ticket
• Gold Membership
• Platinum Membership

Membership FAQs 5

• Where can I find my membership number?
• Can I buy more than 1 ticket with my membership?
• How do I update my direct debit details?
• I have a question about my Membership - who should I contact?
• Can I Cancel My Membership

Bond/Debentures 4

• I have a Bond/Debenture, what are my options?
• I would like to transfer my Bond/Debenture
• I would like to sell my Bond/Debenture
• I need to arrange a replacement Bond/Debenture certificate

Gold Season Ticket 7

• What Is Included In My Season Ticket?
• Does My Season Ticket Include The Champions League Games?
• Is the Carabao Cup included in my Season Ticket package?
• Will My Season Ticket Give Me Access to Semi & Cup Finals?
• Can I purchase additional ticket(s) with my season ticket ?
• If I Can't Attend A Game, What Are My Options?
• Using Your Seat

My Account 6

• How do I create a ticketing account?
• How do I reset my password?
• Creating and Managing your Network
• How do I update my details?
• How to activate online account
• I have changed my password but i can't log in

Online Box Office 4

• I am receiving a 403 error message on the Online Box Office, why is this?
• I am having problems accessing parts of the site when purchasing tickets
• Error messages buying tickets on the Online Box Office
• I can't find a ticket on the Ticket Exchange

Season Ticket Waiting List 4

• How do I join the Season Ticket Waiting List?
• My position on the Season Ticket Waiting List
• Season Ticket Waiting List FAQs (General Admission)
• Disability Access Season Ticket Waiting List