Arsenal Help Centre

Ticket Transfer is available to Gold and Platinum Members.  Please see the video below for how to transfer a ticket using the Arsenal App (recommended) ...

Please visit Arsenal.com and click on the head & shoulders icon in the right hand corner of the page Click login and then type in your email address...

If you have already accepted a ticket but are now unable to attend, you can return it to the original ticket holder. You can only return the ticket ...

If a transferred ticket has not been accepted before the 3-hour cut-off before kick-off, the system will automatically accept the ticket on behalf of the r...

You may recall the ticket provided it has not yet been accepted.  Your browser does not support the video tag.

Platinum Members and Gold Season Ticket holders only. If you don't hold a season ticket and can't make it to the game, you will need to list your s...

Click on 'Network' and then select 'Add Someone to Your Network.' From there, you can either add an existing member or invite a new one.  ...

If you transferred your ticket and it was accepted, then returned to you, please allow up to 24 hours for it to show in your account again. Once it'...

If you see the message “No member matches in our system. Please check that you have the correct details or invite them to join below,” please make sure the ...

Gold Season Ticket Holders can use the Ticket Exchange or Ticket Transfer features after the Silver Ballot has been conducted for the specific match. Ballot...