Digital Pass - Android

How do I gain access to the stadium
Access to Emirates Stadium will be via digital pass only, and your physical membership card will no longer work. You only need to download your pass once, a...
Tue, 22 Jul, 2025 at 10:54 AM
My digital pass hasn't updated
If you have an Android device, Automatic Updates should automatically be turned on. If your pass has not updated try turning your phone off and on again to ...
Wed, 16 Jul, 2025 at 10:18 PM
How to scan your digital pass
Before you leave home make sure your phone is fully charged and your digital pass is already downloaded and saved in your phone's wallet. When you arriv...
Wed, 16 Jul, 2025 at 10:18 PM
How do I know if my phone supports NFC/how do I turn on NFC?
There are many different versions of Android/Google phones and NFC may work slightly differently on different devices. Please refer to the user guide of you...
Tue, 1 Apr, 2025 at 10:09 PM
I am receiving an error accessing my digital pass
If you are receiving the below error then please try the below steps. Ensure you have the latest version of the Arsenal app Go to menu (three lines top...
Wed, 23 Jul, 2025 at 10:54 PM
My ticket won't download on Android
If the screen below appears after adding your digital ticket, simply close the page and open your Google Wallet, your ticket should now be visible there. ...
Mon, 4 Aug, 2025 at 11:44 AM
My pass is archived
Please follow the steps below to unarchive your pass.
Tue, 5 Aug, 2025 at 10:35 PM