Arsenal Help Centre

Ticket Transfer is available to Gold and Platinum Members.  Please see the video below for how to transfer a ticket using the Arsenal App (recommended) ...

You may recall the ticket provided it has not yet been accepted.  Your browser does not support the video tag.

Click on 'Network' and then select 'Add Someone to Your Network.' From there, you can either add an existing member or invite a new one.  ...

If you are receiving the message No member matches in our system. Please check that you have the correct details or invite them to join below, when entering...

If you transferred your ticket and it was accepted, then returned to you, please allow up to 24 hours for it to show in your account again. Once it'...

If a transferred ticket has not been accepted before the 3-hour cut-off before kick-off, the system will automatically accept the ticket on behalf of the re...

If Season Ticket Holders are unable to attend any fixtures included in their Season Ticket, they can transfer their ticket to a friend or family member usin...

Gold Season Ticket Holders can use the Ticket Transfer features after the Silver Ballot has been conducted for the specific match. Ballot dates are listed h...

If you hold a concession season ticket, you may transfer it to someone who qualifies for the same concession category or a lower-priced category. It is not...

Please click here for more information