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Gold Season Ticket FAQs
Ticket Hub
4
What is the New Arsenal Ticket Hub & What Can You Do on the Ticket Hub?
How do I access the Ticket Hub via the Arsenal app?
How do I download my season pass
How do I access the Ticket Hub via a PC/Laptop
Digital Ticketing - iPhone
3
My pass hasn't updated
My pass has disappeared from my Apple Wallet, how do I move it back into my wallet?
I am receiving an error accessing my digital pass
Digital Ticketing - Android
3
My pass hasn't updated
My ticket won't download on Android
My Android pass is archived
Gold Season Ticket
10
What is the breakdown cost of my Season Ticket renewal?
19 Match Season Ticket
23-match season ticket
Can I join the Cup Scheme?
Does my season ticket include Champions League games?
Gold Season Ticket Seat Utilisation
Will my season ticket give me access to cup finals?
Can I purchase additional ticket(s) with my season ticket ?
How do I manage all my memberships under one login?
As a Season Ticket Holder how do I build up my Away Points?
Ticket Exchange
7
How do I sell my seat?
I've sold my seat and now have funds in my account
Do I pay a fee to sell my seat?
Seat Utilisation
I sold my seat but now want to attend, can I still go?
When can I sell my seat?
I am a Season Ticket holder in the Disabled Enclosure. Can I use Ticket Exchange?
Ticket Transfer
10
How do I transfer my ticket(s)?
I have transferred my ticket to the wrong member
Steps to transfer tickets to a non-member.
I can't find the member in my network
I transferred a ticket, it was returned to me, and now I can't see it
My ticket has not been accepted
Seat Utilisation
When can I transfer my seat?
Concession season ticket
I am a Season Ticket holder in the Disabled Enclosure. Can I use Ticket Transfer?