Single Sign On

What is Single Sign On and what are the benefits?
We're making changes to how our supporters log in to all our online platforms to make their experience more streamlined and secure.  From Wednesday ...
Sat, 31 May, 2025 at 8:05 AM
Single Sign On - How To Guide
 Your browser does not support the video tag. From the 6th November, when you go to sign in to any of our platforms you will be prompted to enter your emai...
Mon, 4 Nov, 2024 at 5:07 PM
Single Sign On - What happens if I have more than one membership?
The first time you log in on or after the Wednesday 6th November you will be prompted to reset your password. Once you have done this you will be asked to c...
Fri, 1 Nov, 2024 at 12:07 PM
Single Sign On - Password Reset
Q. I haven’t received the password reset email A. Please check your junk or spam folders for the password reset email. If you still do not see the pass...
Fri, 15 Nov, 2024 at 11:09 PM
Single Sign On - Frequently Asked Questions
Q. Will Single Sign On affect My Network? A. No, your network remains the same unless you or other account holders amend them Q. Will Single Sign On ef...
Fri, 15 Nov, 2024 at 4:30 PM
Single Sign On - I don't have an email address, how will I access my account?
If you do not currently have an email address, you will need to create one to access your account. We strongly recommend creating an email address for y...
Mon, 4 Nov, 2024 at 4:52 PM
I have a Googlemail email address and I am not receiving a password reset link?
If you have a Googlemail email address and you are not receiving the password reset link, please try entering your email in the format @gmail.com rather tha...
Mon, 11 Nov, 2024 at 11:50 AM
Single Sign On - All memberships under my email address have changed to my name, how do I fix this?
Single Sign On requires each person to have their email address as their unique identifier across all our platform and services. For any adult membershi...
Thu, 23 Jan, 2025 at 2:58 PM
How do I know if I already have an Arsenal SSO account?
If you have previously logged into any Arsenal platform prior to the launch of SSO on 6th Nov then you should have an account. First you must reset your pa...
Mon, 11 Nov, 2024 at 4:16 PM