Arsenal Help Centre

Please be reminded that you can only enter one ballot per membership type. A Junior Gunner aged 14+ can enter either the Silver or red ballot on th...

A confirmation email will be sent to the lead members email address only from noreply@boxoffice.arsenal.co.uk. We recommend that you add noreply@boxoffi...

Access to the Ticket Exchange service will be limited to members who were unsuccessful in the ballots. This service may also open to other members ahead of ...

Juniors/Cannons/Young Adults An allocation of 2,000 match-by-match tickets will be made available for Junior Gunners to purchase at a 50% discount There ...

Silver members will now be allowed to enter in the Red ballot, subject to certain conditions. This improvement is to assist families and friends who have me...

There are far fewer Silver members than Red members – this means that, subject to the number of ballot registrations, the probability of a Silver member sec...

Yes, Members can register as a group with other Members provided they all qualify for the relevant ballot. For example, a Silver Member with a valid Silver ...

The number of tickets each Member can purchase for a game will be advertised on the relevant Ticket Information page. For most games, Members will be able t...

There is no limit to how many ballots a Member can enter across the season. Members could apply for every ballot if they wish to and chances are the same fo...

If your payment card declines then sadly your ballot application is deemed unsuccessful.   Please ensure you keep an eye on our ticketing page here as thi...