If you do not receive or have lost your Away Match Ticket(s) for any relevant Away Match it is your responsibility to contact Arsenal Fan Services (Tel: +44 (0) 20 7619 5000) the last working day prior to the fixture. Our office hours are Monday to Friday, 9:30am - 5pm (excluding Bank Holidays). 

A duplicate ticket will be arranged for collection at the away ground on the day of the match.