Arsenal Help Centre

Unfortunately, we do not accept online returns at either The Armoury or Highbury stores. Any online purchases will need to be returned through our online re...

We are unable to process repairs for online purchases in store. If your item is faulty, please return it directly to our warehouse following our online retu...

Currently, we do not offer Click and Collect services in store. However, this is a service we hope to offer in the future. Please check back for updates.

Our matchday opening hours are confirmed approximately one week prior to each match. If you have any specific queries regarding matchday timings, please don...

We can add personalisation to a shirt that was purchased in one of our stores or that was purchased online on Arsenal Direct. If you wish to have print adde...

We accept all major credit and debit cards, including American Express. Please note that we do not currently have payment via Klarna or similar services ava...

Promotions are often similar across both in-store and online platforms; however, they may not always be identical. Please feel free to reach out to our supp...