Once an order is submitted online, it is sent straight to our team for packing and shipping. Should you need to change any of the details after placing an order, please get in touch as soon as possible through the form on our contact page, entering "Urgent Order Amend" in the subject field, or call 020 7619 5000 Monday to Friday 9.30am to 5pm (excluding bank holidays).
Since we try to fulfil orders as quickly as possible, we cannot guarantee that we will be able to amend your order in time. If this is the case, we cannot be held liable for the reimbursement of your purchase due to the submission of incorrect details when placing your order.
Please ensure that you have checked all shipping details carefully before submitting your order.