Membership Card

What is My Arsenal Rewards?
My Arsenal Rewards is our Club rewards scheme, exclusive to paid Arsenal Members. Through My Arsenal Rewards you will earn points for your interaction and e...
Wed, 11 May, 2022 at 1:25 PM
Do I have to activate my membership card?
Your membership card is ready to use to access the stadium. However, the pre-paid part of the card will remain dormant until you activate it via the Arsenal...
Sun, 6 Mar, 2022 at 7:56 PM
Who is eligible for My Arsenal Rewards?
All paid members aged 16 and over in the UK and internationally are eligible to participate in My Arsenal Rewards. Unfortunately My Arsenal Rewards does not...
Sun, 6 Mar, 2022 at 8:01 PM
What happens if my card is lost, stolen or used fraudulently?
Contact Arsenal Football Club directly to report your card lost or stolen and to order a replacement if required please click here  You can freeze your pay...
Fri, 18 Mar, 2022 at 2:13 PM
What do I need to do to use my card for the first time as a payment card?
The first time you use the card you will need to use chip and PIN. The PIN for your card is easy to find: • Step 1: Enter the My Arsenal Rewards passport ...
Sun, 6 Mar, 2022 at 8:03 PM
How do I add money to my card?
Once you have activated your card, follow these simple steps to add money to your card: • Step 1: Enter the My Arsenal Rewards passport • Step 2: Tap on &...
Wed, 11 May, 2022 at 1:22 PM
Barclays Pingit has now closed. Can I still use the payment mechanic in my My Arsenal Rewards membership card?
Yes. The payment mechanic in your My Arsenal Rewards membership card is powered by Pingit for Clubs from Barclays. Pingit for Clubs remains active and is a ...
Fri, 22 Jul, 2022 at 2:50 PM
I have experienced error FRP057 when logging in to Pingit for Clubs, what should I do?
When you try to log in to Pingit for Clubs you might see the error FRP057.  If you do, tap the (?), then tap ‘OK, let’s go’ and follow the re-registration ...
Tue, 13 Dec, 2022 at 11:36 AM
What is the Pingit for Clubs FRP057 re-registration process?
If you experience error FRP057 when logging in to Pingit for Clubs you should follow the re-registration process:   Tap the (?) on the passcode screen (t...
Tue, 13 Dec, 2022 at 11:52 AM