The first time you use the card you will need to use chip and PIN. The PIN for your card is easy to find:

• Step 1: Enter the My Arsenal Rewards passport
• Step 2: Tap on 'Manage prepaid card'
• Step 3: Scroll down the ‘Manage prepaid card’ home page and select ‘View Your PIN’
• Step 4: Confirm your passcode and your PIN will be displayed in a pop-up window for 5 seconds

After first use you can use your My Arsenal Rewards membership card to make contactless payments. Please note there will be occasions when you will be asked to confirm transactions using chip and PIN to help prevent fraud.